Our Shopfitting Story
Years Of Experience And High Quality Fitouts Separate Us From The Rest
Founded in 2014, Complete Project Services has grown to become one of Queensland’s most trusted names in shopfitting and commercial fitouts. With over 75 years of combined experience in the construction industry, our team has transformed countless retail spaces, offices, cafes, and hospitality venues across Brisbane, Queensland, and Australia.
As a family owned business, we understand the importance of trust, reliability, and high quality craftsmanship. Our journey from a small local outfit to a leading shopfitting company is a testament to our commitment to quality, innovation, and client satisfaction.
Our Values
People:
We are nothing without our people and we prioritize the well-being and professional growth of our employees. This ensures the success of both our projects and our team.
• Skilled and Savvy Team: We boast a team of highly qualified and experienced professionals who are dedicated to continuous learning and staying abreast of the latest industry developments.
• Safety-Focused Environment: We prioritize a work environment that fosters the safety of all employees, subcontractors, and stakeholders.
• Collaborative Spirit: We value open communication and teamwork, cultivating a culture where diverse perspectives contribute to exceptional results.
Integrity:
Integrity forms the foundation of our work. We conduct ourselves with honesty, fairness, and ethical principles at the forefront. This extends to our relationships with clients, partners, and stakeholders, ensuring transparency, accountability, and trust throughout each project phase.
• We Do What’s Right: We follow the rules, act with integrity, and keep things honest in everything we do.
• We’ve Got Your Back: We’re reliable, responsive, and take ownership throughout your project – that’s how we build trust.
• We Keep You in the Loop: We communicate openly and keep you informed every step of the way.
Quality:
Delivering superior quality is essential. We adhere to rigorous craftsmanship standards and meticulous attention to detail in every aspect of our work. From initial planning to final execution, we prioritize precision, reliability, and the integration of innovative solutions, guaranteeing each project meets or surpasses client expectations.
• Excellence is Our Standard: We are committed to surpassing industry benchmarks and delivering exceptional quality in every project we undertake.
• Rigorous Quality Assurance: We implement a comprehensive quality assurance program, ensuring all work meets or exceeds project specifications.
• Unwavering Commitment to Improvement: We foster a culture of continuous improvement, actively seeking feedback to refine our processes and deliver ever-evolving excellence.
Our Services
Complete Project Services specializes in:
~ Retail shop fitouts
~ Office fit-outs
~ Cafe and restaurant renovations
~ Commercial fitouts
~ Hospitality venue transformations
Whether you’re a small boutique retailer or a large commercial enterprise, we have the skills and resources to bring your project to life.
Our Reach
While we’re proud to call the Gold Coast home, our expertise extends nationally. We’ve successfully completed projects across Queensland, including the Gold Coast and Sunshine Coast, and throughout Australia.
Meet Our Team
Our success is driven by our experienced team of professionals. Each member brings unique skills and experiences, contributing to our collective strength as Brisbane’s leading shopfitters.
Luke Radnell
Director
I started CPS in 2014 because I wanted to build a team of great people creating amazing outcomes for our clients.
Following my experience in managing and delivering fitouts nationally for Zarraffas and Zambreros, I have a keen understanding of client needs and am committed to building relationships that last. I value the opportunity to work with our clients from the start of their project, ensuring buildability, value for money and innovation.
I love to catch an early morning wave before heading to the office to start work, and weekends are reserved for dad duties and family time.
Dean Pooley
General Manager
I met Luke while completing projects for Zarraffas and joined CPS as General Manager in 2014. With extensive experience in the building industry and a focus on F&B fitouts, I have dedicated significant time to building strong, lasting relationships with my clients. I am a strong believer in delivering value and maintaining a client-focused approach and am proud of CPS’s commitment to professional excellence and client satisfaction.
My background as a cabinet-maker has provided me with valuable skills and insights, allowing me to develop a comprehensive understanding of both the technical and managerial aspects of the industry.
In my downtime you’ll find me at the range practising shooting clay targets or taking off to the country with my swag and an esky.
Why Choose Complete Project Services?
- Experience: With 30 years in the industry, we have the expertise to handle projects of any scale.
- Quality: Our highly skilled team oversee the entire design and build process so your project is delivered to your high standards.
- Reliability: We pride ourselves on delivering projects on time and within budget.
- Innovation: We’re always looking for new ways to enhance our services and your spaces.
- Customer Focus: Your satisfaction is our top priority, and we work tirelessly to exceed your expectations.
Let’s Transform Your Space
Whether you’re planning a retail store renovation, an office fitout, or a complete commercial transformation, Complete Project Services is here to help. We look forward to bringing your vision to life and creating a space that truly stands out.
Ready to start your next project? Get in touch with our Brisbane shopfitting team today. Let’s work together to create something exceptional.